Stakeholder Section

Stakeholders Concerned issues Communication channels Communication frequency Communication performance
Employee Employee Human Rights Appeal mailbox:hr@fortuneadvanced.com Irregular Complaints in the current year: 0 cases
Talent recruitment Labor-management meetings 4 times per year 4 labor-management meetings
Nurture and retention Performance appraisal 1 time per year 1 performance appraisal
Salary and benefits Staff training Irregular 376 hours of employee training
Customer Innovative technology Dedicated sales and service team
Customer service Customer complaint handling channels
Brand value Customer satisfaction surveys 1 time per year The customer satisfaction score is 99.67
Supplier Vendor management Supplier audits 1 time per year There are currently 16 qualified suppliers
Vendor Management Supplier annual evaluation 1 time per year
Government Regulatory compliance Market Observation Post System
Market Observation Post System Seminars
Corporate Social Responsibility Advocacy meeting
Shareholders/investors Corporate governance Annual General Meeting 1 annual shareholders' meeting
Regulatory compliance Spokesperson The Market Observation Post System announced 6 major messages
Operating performance Quarterly and annual financial reports
The progress of new technology development Investor mailbox : ir@fortuneadvanced.com
The company's ESG implementation ESG Office Report on Board Meeting Report 3 times per year on Board Meeting